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Conga Support

Write Back tags FAQs and Tips

Frequently Asked Questions and tips

Conga Sign Write Back functionality uses Conga Sign tags to configure and map standard and custom Salesforce fields in documents. The information added by signers is sent directly to Salesforce and records are upddated. 

 
Can I make a write back tag optional?

Yes. From the Write Back Configuration screen, each write back field has a set of properties and can be made optional or required for the signer.
 

Does write back support picklists?
 No. Write back does not yet support picklists. The supported field types are text, number, email, phone, and URL.
 
 
Does write back support checkboxes?
 No. Write back does not yet support checkboxes. The supported field types are text, number, email, phone, and URL.
 
 
Can I assign a single write back tag to multiple signers?

No. In order to eliminate potential conflicts with multiple signers responding to the same request for information, each write back tag can only be assigned to one signer. Determine who the best person is to provide the necessary information, and assign the tag to them.

 
Does Conga Sign Write Back support any languages other than English?

No. Conga Sign only supports English in its current state.