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Conga Support

Installing Conga Orchestrate

You must first have an account with www.salesforce.com before installing Conga Orchestrate.

To install Conga Orchestrate:

  1. Install from AppExchange. Navigate to the listing and click “Get It Now”.
  2. Log in to your www.salesforce.com account.
  3. Select Install for All Users.
  4. Select Install.
  5. Select the Yes, access to these third-party web sites checkbox to use this web service to manage access to Conga Orchestrate features. Conga can enable features based on the license level you purchase. In addition, this web service reports user counts to Conga for license auditing.
  6. Select Continue.
  7. You will receive an email after the installation is complete.
  8. Select Done to return to Setup.

Connected App Configuration

  1. In Setup, use the Quick Find and type Connected Apps.
  2. Select Connected Apps.
    connected-app-setup.jpgconnected-app-setup-lightning.jpg
  3. Select OrchestrateSetup.
    connected-app-orchestratesetup.jpg
  4. Select the Edit Policies button.
  5. In the Permitted Users dropdown, select Admin approved users are pre-authorized.
    connected-app-oauth-policy.jpg
  6. Select OK to accept the security warning. You will satisfy the requirements in the following steps.
  7. Select Save.
  8. Scroll down the page and select Manage Profiles or Manage Permission Sets (which one you choose is determined by how you want to manage access to Conga Orchestrate).
    connected-app-managepermissions.jpg
  9. Choose the Profile(s) or Permission Set(s) that should have access to Conga Orchestrate.
  10. Click Save.

  Only add the IP addresses below if your organization is currently restricting IP ranges. Adding these IP address without having other ranges currently whitelisted may lock users out of Salesforce. If you have your own security software, you must whitelist these IP addresses in the security software itself.

If you are using trusted IP ranges, enter these static IP addresses in Salesforce Setup. Navigate to Setup > Security Controls > Network Access and also enter the IP addresses in Setup > Manage Users > Profiles > click the specific Profile Name > Login IP Ranges.

Start IP Address End IP Address
104.214.119.36 104.214.119.36
13.85.76.19 13.85.76.19
13.85.76.166 13.85.76.166
13.85.75.231 13.85.75.231
13.84.158.191 13.84.158.191
104.214.119.36 104.214.119.36