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Conga Support

Adding a new user

What

Conga Collaborate administrators can maintain their users’ account information in the Administrative area of Conga Collaborate.

Why

Admins can create, edit, and remove users. This article will specifically walk through considerations when creating new Conga Collaborate users.

How

Add a new user by following these steps:

  1. From the User Drop Down menu in the top right corner of Conga Collaborate (your avatar), click Administration.

  2. Click Users.

  3. Click the orange Add User button on the top right of the Users screen.

  4. Create the new user account by filling in name, email address, and username.

  5. Optional:  You can use the External Integration ID to proactively link a user’s Conga Collaborate account to their CRM account if you have their CRM user ID. This is not required, and will happen automatically when the user attempts to create a document from your CRM later.

  6. Optional: You can enter additional user information such as mobile phone number, time zone, and language on their profile at this time.

  7. Click Save.

Upon clicking Save, Conga Collaborate will send the user a new account confirmation email containing their username, Conga Collaborate domain, and a link to confirm their account and set their password.

If you need to change details of the user later, you can do so from the Users menu, by clicking on the user you’d like to edit.

New Conga Collaborate users are automatically added to the “Standard User” role. If you’d like to give a user more or less permissions, edit their role under “Roles and Permissions.”

If you have a lot of users to add at once, you might want to consider adding users via bulk upload.



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