Question or Problem
An error displays when generating a report. For example, runtime exceptions, illegal argument exceptions, timeouts, and progress bar failure.
Causes or Possible Causes
Novatus is aware that some of the fields available for reports, as well as certain filter configurations, may cause errors to be generated, and we are working to identify and correct these issues.
- Remove elements of the report, such as the Secondary entity and individual report fields, modify the grouping and ordering of fields, ensure filters are correctly configured, and then run the report again.
- Export the report to a different file format.
- Replicate the report as a Search Query and compare results to identify any issues.