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Conga Support

Disabling and Re-enabling Users

Users can be disabled (prevented from logging in to the system) or re-enabled so that they can once again log into Novatus Contracts. Novatus has an Auto-Disable User system setting, which automatically disables a user who has not logged in to the system for "x" number of days. If a user has been disabled by the system, an Administrator can still re-enable the user from their User Profile.

Disabling a User

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A

Navigation Toolbar

Click on Admin to display a menu, and select Users to display the Users browse screen. The default view is active users.

Note: If the Users link is not in your Admin menu, you do not have the permissions to use this feature.

B

User records

Locate the user you want to disable, and click on their user record to display their User Profile.

C

Search option

To quickly locate a user, enter the first few letters of their first or last name (or other identifier) in the Search field, and click the icon. To clear the filter, click on the icon.

Note: Use the Search Filter to limit the fields that are searched by clicking on the button to display a list of searchable fields. Select only the check box(es) for the field(s) you want to search to guarantee accurate results.

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D

Disable User button

Click to disable the user so that he/she is no longer able to log into the Novatus system.

Note: The Disable User button changes to a Re-enable User button to quickly and easily reverse the action so that the user can once again be granted access to Novatus Contracts without an Administrator having to create a new User Profile.

Re-enabling a User

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A

Navigation Toolbar

Click on Admin to display a menu, and select Users to display the Users browse screen. The default view is active users.

Note: If the Users link is not in your Admin menu, you do not have the permissions to use this feature.

B

User Status list

Change the default view from Active Users to Disabled Users in the list. Disabled user records are displayed in gray text.

C

User records

Locate the user you want to re-enable, and click on their user record to display their User Profile.

D

Search option

To quickly locate a user, enter the first few letters of their first or last name (or other identifier) in the Search field, and click the icon. To clear the filter, click on the icon.

Note: Use the Search Filter to limit the fields that are searched by clicking on the button to display a list of searchable fields. Select only the check box(es) for the field(s) you want to search to guarantee accurate results.

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E

Re-enable User button

Click to re-enable the disabled user so that he/she can once again log into Novatus Contracts.