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Conga Support

Creating a Contract Request

This page applies to: Conga Contracts (formerly Novatus)

A Conga Contracts (formerly Novatus) contract request can be made for a Salesforce Account or an Opportunity.

1.  Log in to Salesforce. 


2.  In the App selection list, located in the upper right corner of the screen, change the default selection from Sales to Conga Contracts (formerly Novatus).

3.  Click the Conga Contracts (formerly Novatus) tab.

4.  Click New.


5.  Populate the required fields:

  • Contract Name - enter a descriptive name for the contract request.
  • Conga Contracts (formerly Novatus) Contract Type - click Icon Lookup.png to open a Lookup window.  Locate the contract type, and click on it to select it.
  • Account Name - click Icon Lookup.png, locate the account for the request, and click on it to select it.

  If the contract request is for an Opportunity (or Lead) that arose from an existing Account, click Icon Lookup.png in the Opportunity field, locate the opportunity, and click on it to select it.

  • Term Type - select Auto-Renew, Fixed, or Perpetual.

6.  Populate the known optional fields.  

  • Do Not populate the fields in the Conga Contracts (formerly Novatus) Request and Contract Statuses section since these fields are auto-populated by SalesConnect.

7.  Click Save.


8.  (Optional) When the screen refreshes, attach a document to your request:

  • Scroll down to the Notes and Attachments section, and click Attach File.  
  • In the Attach File to Conga Contracts (formerly Novatus) Contract  screen, follow the instructions to attach a file to the contract request. 

9.  Click Submit Request.

Once the contract is submitted, Conga Contracts (formerly Novatus) updates the contract’s status as it goes through the approval process.  You can monitor your request from the Conga Contracts (formerly Novatus) Home page. The status of a request (Draft, Submitted, Pending, Accepted, or Declined) depends not only on the Contract Request type, but also its standing in the approval process. Depending on your Salesforce user permissions, you can edit a request with a status of Draft or Submitted if the approval process has not yet begun.