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Conga Support

Single Sign On (SSO) Login Issue

This page applies to: Conga Contracts (formerly Novatus)

Question or Problem

Cannot log in to Conga Contracts (formerly Novatus) using our SSO.

Solution and/or Cause

Contact Customer Support at support@getconga.com or 866.502.3334.

Tip:  Using Mozilla Firefox, download the SAML Tracer add-on, which is a tool that collects logs of the SSO login request and provides valuable troubleshooting information.