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Conga Support

Duplicate Emails, Event Alerts, and Scheduled Reports

This page applies to: Conga Contracts (formerly Novatus)

Question or Problem

Conga Contracts (formerly Novatus) is generating duplicate email messages, event alerts, and scheduled reports.

Solution and/or Cause

Typically, this occurs when the customer has an active stage system, or previously had a stage system.  Disabling the stage system should correct the issue.