This topic applies only to customers currently using Conga Conductor Release 7 and who wish to upgrade to Conga Conductor Release 8.
Conga Conductor is a composite application, which means that some parts of the system are installed into the Salesforce instance in a managed package; however, most of the system runs on Conga’s servers.
The portions of the system that run on our servers are updated automatically. However, the portions of the system that are installed into Salesforce are upgraded by installing Conga Conductor Release 8 and following the prompts to update the installed components.
Do not uninstall the previous version of Conga Conductor before upgrading to Release 8. If Conductor is uninstalled before upgrading, all the previously built Conga Conductor solutions are lost and must be rebuilt.