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Conga Support

About Conga Templates

Conga® Templates can be created by using the Template Builder or directly in the source application. You can also take advantage of the Template Library to select and customize a pre-formatted template. To create a template, you should have the source application installed on your computer.

The Template Builder

As you use the Template Builder to identify the merge fields you want to add to a template, the Template Builder can create a new template document in the intended application (Microsoft Word®, Excel®, or PowerPoint®, or Adobe Acrobat® Pro).

HTML email templates can be created in the Conga Advanced Email Editor in the Conga Email Templates custom object. Often, fields are cut and pasted from Microsoft Word® or another text editor.

Source Application

You can also drag and drop merge fields directly from the Template Builder, copy and paste fields from the View Data Workbook, or type the merge field names directly into the document. Using the Template Builder or the View Data Workbook reduces the chance of errors in field naming.

When working in the source application, you should have a working knowledge and familiarity with the software; that level of detail is not covered here.

Template Library

The Conga Template Library contains several templates for common solutions set up using standard Salesforce® objects and fields. While most work as-is, at the least, you will likely want to change the company information and logo. Templates include sample output files so that you can view a merged template, and if setup is required to use a template, it includes usage notes.

We include two template libraries. Although the libraries are listed for Composer Release 7 and Release 8, if you are using Release 8 or higher, you can also use templates developed for Release 7. The templates for Release 8 use text-based merge fields, which are easier to use but were not supported for Release 7.

The Conga Template Manager

After you build your document template, you can store it in the Conga Template Manager to make it available for Conga applications.

The Conga Template Manager is a custom object that's included with the Conga Composer® application. It's designed to house document templates for use in Conga Composer and Conga Mail Merge processes. The Conga Template Manager is the preferred storage location for Conga templates.

The benefits of using the Conga Template Manager include security, source control, ability to use the Master Field To Set operation on a per-template basis, and reduced need to update IDs in button URLs.

The Conga Email Template Manager

After you build your email template, you can store it in the Conga Email Template Manager to make it available for Conga applications.

The Conga Template Manager is a custom object, included with the Conga Composer application, and designed to house document templates for use in Conga Composer and Conga Mail Merge processes.

Template Groups

For convenience, you can group templates for ease in selecting templates during run-time. To do so, you simply add a Template Group name in the Template Group field on the Conga Template Record for each template you want to add.  Then you can use the TemplateGroup parameter to select which group of templates to show to your end users in the Composer user interface.

The name you enter in the Template Group field must be identical for each template in the group.

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