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Conga Support

Troubleshooting - Fields Won't Display Even After Permission Is Granted in Salesforce to Access that Field (Release 8)

In order to reference a Salesforce field in Conga Composer, a user must have permission (read/visible access at minimum) within Salesforce to access that field.

If a user has access to a field, but that access is later removed, the Conga template may not be able to access that field on the user's behalf. We recommend uploading a new version of the template to force the re-discovery of fields for all users.