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Conga Support

Insufficient Privileges Error when a System Admin launches an OAuth button as a user

Issue

System Administrator receives an "Insufficient Privileges" error when launching an OAuth button while logged in as a user (even though the user does not receive the error).

This is due to a Salesforce security update that does not allow System Administrators to log in as a user and launch an OAuth button.

What to Do

A workaround is to add a session ID to the button only when you need to login as the user. We recommend removing the session ID once you are done.

Button with session ID:

/apex/APXTConga4__Conga_Composer 
?sessionId={!API.Session_ID} 
&serverUrl={!API.Partner_Server_URL_370} 
&id= 

Button without session ID:

/apex/APXTConga4__Conga_Composer 
?serverUrl={!API.Partner_Server_URL_370} 
&id= 
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