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Conga Support

Issue with Using Conga Grid in Microsoft Edge 17

Issue

When using Conga Grid in Microsoft Edge to edit information in a text field, Conga Grid may not retain the changes after focus is shifted from the field.

Cause

This is a known issue in Microsoft Edge 17 and ensuing versions. The issue prevents text input fields from storing information before another field is accessed. For more information, see Microsoft's documented issue

Once the referenced issue is resolved, editing text fields should work as expected in Edge once more.

Workarounds

  1. Use a web browser other than Microsoft Edge (Chrome, Firefox, Safari).
  2. Use Microsoft Edge 16 or preceding versions. 
  3. After editing a text field, click outside of the grid before clicking into a new cell. This should retain the changes made.