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Conga Support

Campaign Member Option Appears Twice

PROBLEM

The Campaign Member option appears twice under the Batch Add action menu if:

  • You have the Campaign Member Loader application installed
  • You have ActionGrid version 1.49.143 or later.

CAUSE

ActionGrid natively includes the Campaign Member Loader functionality, so you no longer need to install the application separately.

WORKAROUND

To resolve the issue of the Campaign Member menu option appearing twice, you can uninstall the Campaign Member Loader application or disable the feature security.

To disable the feature security for Campaign Member Loader:

  1. Click ActionGrid Setup.
  2. Click Global Defaults in the object list.
  3. Click the Feature Security tab.
  4. Click Disable next to Campaign Member Loader.