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Conga Support

Browser Settings May Prevent ActionGrid from Displaying

White space is displayed while the browser tries to load indefinitely. 

Steps for correcting the issue vary for each web browser:

Google Chrome

  1. Click the  button in the upper-right corner of the browser, and click Settings.
  2. Click the Show Advanced Settings link at the bottom of the Settings page.
  3. In the Privacy section, click Content Settings.
  4. In the Cookies section, clear the Block third-party cookies and site data check box.
  5. Click Done.

Mozilla Firefox

  1. Click the  button in the upper-right corner of the browser, and click Options.
  2. Click the Privacy tab.
  3. In the History section, select Use custom settings for history from the drop-down menu.
  4. Click Accept cookies from sites.
  5. Make sure that the Accept third-party cookies option is not set to Never.
  6. Close the Options page.

Internet Explorer

  1. Click the Tools icon  in the upper-right corner of the browser, and click Internet options.
  2. Click the Privacy tab.
  3. Click Advanced. The Advanced Privacy Settings screen appears.
  4. Select the Override automatic cookie handling check box.
  5. Click Accept in First-party Cookies and Third-party Cookies.
  6. Click OK, then OK again to return to your browser.