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Conga Support

General FAQs

  1. What is Conga Grid?
    Conga Grid is a revolutionary platform designed to improve the way every user in your organization works with Salesforce list views and related lists by offering a modern grid that resembles Microsoft Excel®.
     
  2. Which editions of Salesforce does Conga Grid support?
    Conga Grid works with the following Salesforce editions: Enterprise, Unlimited, Developer, and Performance. Conga Grid also supports Professional Edition with only minor limitations when performing certain configuration tasks.
     
  3. Is Conga Grid Lightning ready?
    Yes, Conga Grid was one of the first ten applications to be Lightning Certified. 
     
  4. Does Conga Grid work with Salesforce1?
    Yes, Conga Grid is Salesforce1 Mobile certified.
     
  5. Does Conga Grid work with Custom Objects?
    Yes, the Salesforce API allows you to interact with any object and its relationships.
     
  6. How do I receive Conga Grid updates?
    Conga Grid administrators are notified via e-mail about upcoming changes, as well as any necessary installation and configuration steps for that particular upgrade.
     
  7. What is the cost of Conga Grid?
    Please use our Contact form to ask about specific pricing for your organization.
     
  8. Can I use a trial version of Conga Grid before purchasing it?
    There are several ways to use a trial version of Conga Grid, available from the AppExchange. Download and install Conga Grid to your production or sandbox org. Then take Conga Grid for an test drive! Everything is pre-configured.
     
  9. Do you have volume discounting, and can I pay month-by-month?
    Please use our Contact form to ask about specific pricing for your organization.
     
  10. Who do I contact if I have an issue?
    Please visit the Contact Support web page.
     
  11. How do I provide comments and feedback?
    We love feedback! Our product roadmap depends on your ideas. Please visit the Review section for Conga Grid on the AppExchange to leave a product review. Or Contact Support.